Your Rights and Responsibilities as a Patient

Dental Advice in Pomona, NY, to Protect Your Oral Health

Our team of dental specialists and staff strive to improve the overall health of our patients by focusing on preventing, diagnosing and treating conditions associated with your teeth and gums. Please use our dental library to learn more about dental problems and treatments available. If you have questions or need to schedule an appointment, contact us.

At Compassion Dental Care, PLLC, we strive to provide New Patients with the highest standard of dental care. Part of maintaining optimally healthy teeth and gums is to take a proactive, preventive approach to your at-home routine. During your regular office visits with us, we not only thoroughly assess your teeth and gums and recommend the most beneficial course of treatment, but we also give helpful dental advice. In Pomona, NY, our patients have come to expect nothing less than excellence from our talented and passionate dental health professionals.

You can browse our collection of online articles about proper hygiene, common problems and treatments, dental product reviews, and more. Whenever you have a question, you can feel free to call us or consult our online library of educational materials. The more you know, the better you can care for your teeth and gums between appointments.

The Knowledge You Need to Prevent Tooth Decay

Of course, routine cleanings and exams will always be essential for eliminating tough-to-remove tartar and for scanning for the early signs of disease. But the better care you take of your teeth and gums at home, the easier your next visit will be. The best oral health starts with an effective at-home cleaning routine. And effective routines start with having the right information about how to care for your teeth. That’s why we offer an abundance of educational articles on a range of subjects. In our online library, you’ll find useful information related to:

  • Tooth Care
  • Dental Problems
  • Treatments
  • Pain Management
  • Product Reviews

Your Source for Authoritative Dental Assistance

At our dental office, we believe in the importance of making sure that patients always have access to the information they need in order to understand their oral health. Our team of dental specialists and staff strive to safeguard the overall health and well-being of our patients by focusing on preventing, diagnosing, and treating conditions associated with teeth and gums. Please use our dental library to learn more about dental problems and treatments available. And remember: we are here to take your calls, answer your questions, and set up your next office visit.

Contact us with any questions and to schedule your next appointment. We proudly treat patients in the Pomona, New York, area. 

Patient Rights

  • You have a right to choose your own dentist and schedule an appointment in a timely manner.
  • You have a right to know the education and training of your dentist and the dental care team.
  • You have a right to arrange to see the dentist every time you receive dental treatment, subject to any state law exceptions.
  • You have a right to adequate time to ask questions and receive answers regarding your dental condition and treatment plan for your care.
  • You have a right to know what the dental team feels is the optimal treatment plan as well as the right to ask for alternative treatment options.
  • You have a right to an explanation of the purpose, probably (short and long term) results, alternatives and risks involved before consenting to a proposed treatment plan.
  • You have a right to be informed of continuing health care needs.
  • You have a right to know in advance the expected cost of treatment.
  • You have a right to accept, defer or decline any part of your treatment recommendations.
  • You have a right to reasonable arrangements for dental care and emergency treatment.
  • You have a right to receive considerate, respectful and confidential treatment by your dentist and dental team.
  • You have a right to expect the dental team members to use appropriate infection and sterilization controls.
  • You have a right to inquire about the availability of processes to mediate disputes about your treatment.

(Adopted by the American Dental Association in 2009)

Your Responsibilities as a Patient

  • You have the responsibility to provide, to the best of your ability, accurate, honest and complete information about your medical history and current health status.
  • You have the responsibility to report changes in your medical status and provide feedback about your needs and expectations.
  • You have the responsibility to participate in your health care decisions and ask questions if you are uncertain about your dental treatment or plan.
  • You have the responsibility to inquire about your treatment options and acknowledge the benefits and limitations of any treatment that you choose.
  • You have the responsibilityfor consequences resulting from declining treatment or from not following the agreed upon treatment plan.
  • You have the responsibilityto keep your scheduled appointments.
  • You have the responsibilityto be available for treatment upon reasonable notice.
  • You have the responsibilityto adhere to regular home oral health care recommendations.
  • You have the responsibilityto assure that your financial obligations for health care received are fulfilled.

(Adopted by the American Dental Association in 2009)

American Dental Association Leads Fight for Patient Rights

The American Dental Association has supported legislation that will set a few basic rules to promote high-quality care and protect patients in an increasingly bottom line-driven health care system.

ADA member dentists have been instrumental in moving the patients' rights issue into the national spotlight. The nation appears closer than ever to finally seeing a comprehensive patients' bill of rights passed into law.

While Congress debates various versions of patient rights legislation, the insurance and managed care industries have long supported legislation that would fail to protect all privately insured Americans against unfair delays and denials of coverage by their health plans, according to the ADA. Some ill-fated bills left out critical protections, such as guaranteeing people the option of choosing their own doctors or creating mechanisms to address patients' grievances against health plans. One proposal even omitted freestanding dental plans, which could have left more than 120 million dental patients without these vital protections.

The American Dental Association continues to lobby for the enactment of bipartisan legislation to help ensure that health plans treat patients fairly and do not discriminate against dentists. Here are some of the key issues identified by the ADA:

  • Coverage for freestanding dental plans, which account for the vast majority of Americans who have dental coverage.
  • Patient choice, by guaranteeing access to at least one plan with a point-of-service option that allows patients the opportunity to choose their own doctors.
  • Health plan accountability, through the availability of impartial, external review and by holding plans accountable when their decisions to delay or deny care harm patients.